Frequently Asked Questions
Everything you need to know about our award-winning timepieces.
What makes CIGA Design watches unique?
CIGA Design focuses on 'Original Design,' blending hollow-out aesthetics with mechanical artistry. Our timepieces have won numerous international design awards, including the GPHG Challenge Watch Prize, for their innovative approach to traditional horology.
How long does international shipping take?
We offer worldwide shipping. Orders are typically processed within 2 business days, and delivery usually takes 7 to 15 business days depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return through our customer service portal.
Are CIGA Design watches water-resistant?
Yes, most of our models feature a water resistance rating of 3ATM or 5ATM. This means they are protected against splashes and rain, but we recommend avoiding swimming or diving to preserve the mechanical integrity.
Do you provide a warranty on your timepieces?
Every CIGA Design watch comes with a 2-year international warranty that covers manufacturing defects and movement issues from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a secure checkout experience.